Shipping Policy

Last Updated: 17-Mar-2025

1. General Information

At Grabzio, we provide digital services and advertising solutions. As our platform operates online, we do not offer physical shipping of goods. However, for any digital product or service requiring delivery, please refer to the terms below.

2. Delivery of Digital Services

For digital services, including advertising placements and promotional campaigns:

• Orders will be processed within 24-48 hours after confirmation of payment.
• Once approved, digital services will be accessible via the user's dashboard.
• Email notifications will be sent regarding the status of the order.

3. Service Access & Activation

Once a purchase is completed, users will gain access to the purchased service through their Grabzio account. If you do not see your purchased service within the expected timeframe, please contact our support team.

4. Refund & Cancellation Policy

As our services are digital, refunds are subject to the following conditions:

• Refunds are only applicable in cases of service failure or technical errors.
• Requests for refunds must be made within 7 days of purchase.
• Cancellations can be made before the service has been activated.

For more details, please refer to our Refund Policy.

5. Customer Support

If you have any questions or need further assistance, please contact us:

Grabzio - Zamorra Media & Entertainment
No.31, Vishnu Nagar, Ponniammanmedu, Chennai - 600110, Tamil Nadu, India
Email: grabzio@zamorra.in
Phone: 7200405496

We appreciate your trust in Grabzio and look forward to serving you with our digital services.